ENJOY FREE GROUND SHIPPING + FREE RETURNS WHEN SHOPPING WITH US!

Shipping

Information
U.S. SHIPMENTS:
USPS Priority (3-7 business days) FREE*
UPS  2 Day Air (2 business days) $19
UPS Next Day Air (1 business days) $36
*Alaska/Hawaii:  USPS Express (2/3 business days) $42  or USPS Priority (4/9 business days) $12
CANADA SHIPMENTS: 
USPS
First class (10-12 business days- no tracking available) $10 USD

USPS Priority (6-10 business days) $27 USD

 INTERNATIONAL SHIPMENTS (selected Countries):

 

USPS First class (10-12 business days- no tracking available) $26 USD (Mexico $20)

USPS Priority (6-10 business days) $43 USD (Mexico $28)

*check during checkout if your Country is listed or contact us.

FREE STANDARD SHIPPING (U.S. ONLY)

  • U.S. orders are shipped FREE with USPS service for delivery within 3-7 business days
  • Expedited shipments must be placed by 2:00 pm EST for same day shipment
  • Orders are processed and shipped within 24-48 hours of placement, Monday through Friday
  • UPS service does not deliver packages on weekends
  • UPS does not ship to PO Boxes or APO Boxes
  • Orders shipped to NY and CA are subject to state sales tax.

 INTERNATIONAL SHIPPING POLICY:
Portolano currently ships to select countries with USPS Postal Service. All duties and taxes upon delivery are the sole responsibility of the customer. These costs are non-refundable. Any undeliverable shipments due to incorrect address information are the sole responsibility of the customer and will not be refunded by Portolano. Original shipping charges will not be refunded for returned merchandise.

PAYMENT
We accept Visa, MasterCard, and American Express and checks. We use a secure payment processor and do not store credit card information.Customers are responsible for all fees incurred resulting from insufficient funds. Make Checks Payable to: PORTOLANO PRODUCTS INC. 15 West 37th Street 2nd floor New York, NY 10018


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